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Messaging
Training Library (New)
Training Library (New) articles
Discover new ways to use Symphony Messaging
Expand your network on Symphony Messaging
Configure your Symphony Messaging workspace
Federation
WeChat
Add a contact to an existing WeChat room
Create a new WeChat contact
Create a new WeChat room
Edit a Federation contact
Enable WeChat official account notifications
See all WeChat articles
WhatsApp
Add a WhatsApp Federation contact natively from Symphony Messaging (video)
Create a new WhatsApp contact
Add and chat with WhatsApp Federation contacts from the extension app demo (video)
Can't reply to this type of message WhatsApp error
Create WhatsApp chat rooms
See all WhatsApp articles
WhatsApp Direct
Identify the owner of a Federation chat
Edit a Federation contact
Create a new WhatsApp contact
Block a Federation contact
Update Federation chat rooms
See all WhatsApp Direct articles
LINE
Add a contact to an existing LINE room
Add a new LINE contact
Create a new LINE contact
Create a new LINE room
Edit a Federation contact
See all LINE articles
SMS
Create a new SMS contact
Edit a Federation contact
Identify the owner of a Federation chat
Manage SMS rooms and room members
Share your Symphony Messaging out-of-office status with Federation contacts
See all SMS articles
SMS & Voice Direct
Block a Federation contact
Create a new SMS & Voice Direct contact
Edit a Federation contact
Edit incomplete SMS & Voice Direct contacts
Identify the owner of a Federation chat
See all SMS & Voice Direct articles
Web & Desktop
Web & Desktop articles
Choose your mode on Symphony Messaging
Download the Symphony Messaging Desktop App (SDA)
Send a message blast across channels
Symphony’s brand refresh
@mention others
Accept/decline chats
See all Web & Desktop articles
Mobile
Android
Get started with the Symphony Messaging Mobile App (Android)
Capture Android Intune Company Portal logs
External communications (Android)
Filter and search chats
Following people and topics
See all Android articles
iOS
Get started with the Symphony Messaging Mobile App (iOS)
External communications (iOS)
Filter and search chats (iOS)
Following people and topics (iOS)
How to change the language in the Symphony Messaging mobile app for iOS
See all iOS articles
Embedded Mode
Embedded Mode articles
Embedded Mode for external applications
Checklist for new firms using Symphony Messaging embedded in a Partner platform
Embedded Mode demo
Embedded Mode options
Enable third party cookies for Symphony Messaging Embedded Mode
FAQs for Partners leveraging Symphony Messaging in Embedded Mode
See all Embedded Mode articles
Sponsored Access
Sponsored Access articles
Make counterparty groups discoverable
Add-Ons
Messaging Analytics
Identify the number of messages a user has sent
See all Messaging Analytics articles
Microsoft Teams Video Integration
Join a Teams meeting
Launch a Teams meeting
Leave a Teams meeting
Microsoft Teams demo (video)
Teams meetings
See all Microsoft Teams Video Integration articles
SymBot
Creating a service request
Managing authorized support contacts
SymBot - your Symphony Messaging personal assistant
Updating a service request
See all SymBot articles
Symphony Developer
What APIs does Symphony Messaging have?
Building a chat bot using BDK 2.0
Does Symphony Messaging have a Bot Developer Kit?
How can I join the Symphony developer training?
How do I build an app on Symphony Messaging?
See all Symphony Developer articles
Zoom
Join a Zoom meeting on Symphony Messaging
Launch a Zoom meeting on Symphony Messaging
Leave a Zoom meeting on Symphony Messaging
Zoom integration into Symphony Messaging
See all Zoom articles
Universal Webhook
Install the Universal Webhook configuration app
See all Universal Webhook articles
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