Enable WeChat official account notifications

WeChat notifications for official accounts are muted by default.

To see the notification pop-up window and hear alerts, you need to manually update the following setting every time you follow an official account:

  1. Tap on Official Accounts in Contacts.

  1. Tap on the official account 幸福尼科技Symphony to open it.

  1. Tap the profile icon.

  1. Tap the 3 dots menu and select Settings.

  1. Toggle off Mute Notifications.

If you are still unable to receive WeChat notifications, please contact the Symphony Support team at support@symphony.com for further assistance.