1. Symphony Help Center
  2. Messaging
  3. Federation

WeChat

Add a contact to an existing WeChat room
Create a new WeChat contact
Create a new WeChat room
Edit a Federation contact
Enable WeChat official account notifications
See all 14 articles

WhatsApp

Add a WhatsApp Federation contact natively from Symphony Messaging (video)
Create a new WhatsApp contact
Add and chat with WhatsApp Federation contacts from the extension app demo (video)
Can't reply to this type of message WhatsApp error
Create and manage WhatsApp Connect native group chats
See all 19 articles

WhatsApp Direct

Make compliant WhatsApp Direct Voice calls
Identify the owner of a Federation chat
Edit a Federation contact
Create a new WhatsApp contact
Block a Federation contact
See all 6 articles

LINE

Add a contact to an existing LINE room
Add a new LINE contact
Create a new LINE contact
Create a new LINE room
Edit a Federation contact
See all 10 articles

SMS

Create a new SMS contact
Edit a Federation contact
Identify the owner of a Federation chat
Manage SMS rooms and room members
Share your Symphony Messaging out-of-office status with Federation contacts
See all 7 articles

SMS & Voice Direct

Block a Federation contact
Create a new SMS & Voice Direct contact
Edit a Federation contact
Edit incomplete SMS & Voice Direct contacts
Identify the owner of a Federation chat
See all 8 articles