If you would like to arrange a live session for your firm, please contact the Customer Success team at cs@symphony.com.
WhatsApp Federation demo
Add and chat with WhatsApp Federation contacts from the extension app demo (video)
Based on your organization's settings, some features in this Knowledge Article may not be applicable to you. Please contact your Technical Account Manager (TAM), Symphony Support, or your internal IT team with any questions.
- Add a WhatsApp Federation contact natively from Symphony Messaging (video)
- Create a new WhatsApp contact
- Add and chat with WhatsApp Federation contacts from the extension app demo (video)
- Can't reply to this type of message WhatsApp error
- Create WhatsApp chat rooms
- Edit a Federation contact
- Identify if a WhatsApp Federation user is within 24 hour reply window
- Identify the owner of a Federation chat
- Not possible to send an attachment and caption together WhatsApp error
- Remove a contact who does not have a WhatsApp account