Add a new LINE contact

To add a new LINE contact:

  1. Select LINE Connect from Apps in Symphony.
  2. Select New Contact and fill in the following fields with your contact’s details.

  • Requestor: Add a contact on behalf of a colleague, if enabled.
  • First Name.
  • Last Name.
  • Company.
  • Email.
  • Phone Number.
  • Create room with this contact (optional): Check this box to create a room with the contact, or leave it unchecked to add the contact without creating a room.
  1. Review and confirm your contact’s information to proceed.
  2. Select Create.


  1. The client contact card will be created.

Full details on LINE can be found in the LINE Deployment Guide.

If you require further assistance on LINE, please contact the Symphony Support team at