Two options of embedding Symphony Messaging chat are available:
- Focus
- Full Collaboration
Focus
Collaborate via chat on a tasks within your platform by creating or opening an associated Symphony Messaging chat room. Multiple Embedded Mode windows can be rendered in order to display multiple Symphony Messaging chat rooms simultaneously.
Focus is compatible with all Symphony Messaging room types - internal, external, federated (for example, WhatsApp), direct messages, group chats and rooms. It also allows you to use Symphony Messaging extension apps that run inside the rooms or standalone in their own view.
Full Collaboration
Full Collaboration allows users to benefit from the full Symphony Messaging experience, including:
-
Navigation pane: Search users and groups and create chat rooms, navigate between
any rooms, organize your rooms in tabs and folders. - Signals: Receive alerts for messages corresponding to your favorite tags.
- Bookmarks: Save messages to action later.
- Connection requests: Manage your outgoing and incoming invitations.
- Apps: Open and be alerted by apps that run within Symphony Messaging.
Full details on Embedded Mode can be found in the Embedded Collaboration Platform (ECP) Admin Guide.
If you require further assistance on ECP, please contact the Symphony Support team at support@symphony.com