On the Symphony Messaging Mobile App, you can:
- Follow colleagues
- Customize your profile
- Create wall posts
- Create and follow tags
- Create and follow signals
Following colleagues
Follow colleagues to get updates whenever they post to their wall.
- From an open chat, tap the profile picture of the person you want to follow.
- Tap Follow in the top right corner of their profile.
- Tap Unfollow to stop following that person and select YES to confirm.
Customizing your profile
- To view your profile, tap the three dots menu in the top right corner of your screen, then select Profile.
- To update your profile picture, tap your avatar or picture.
- Select Gallery or Camera.
You can crop, rotate, or flip your picture before uploading it.
Wall posts
Post to your wall to keep colleagues up-to-date. Anyone who follows you or views your profile will see the post on your wall.
- Tap the three dots menu in the top right corner of your screen, then select Profile.
- Select Posts to view your wall.
- Tap + in the bottom right corner to write a new post.
- After you’ve written your post, tap Publish to add it to your wall.
You can delete, like, or share your posts, and like or share posts from your colleagues.
#hashtags
#hashtags are powerful ways to stay on top of trends or news. Users should ensure they use tags consistently so they can keep relevant information in a single feed. They can also create signals to aggregate and track relevant tags.
- To insert a tag in your message, type the # symbol followed by a word or words, such as #oilandgas or #XOM.
Creating Signals
A signal is an automatic content feed set up to track specific people and #hashtags.
- Select Signals at the bottom of your screen.
- Tap + in the bottom right corner to create a new signal.
- Name the signal, add the people and keywords you wish to track.
- Tap CREATE.
Anytime the chosen keywords are used in chats, you’ll receive a notification under Signals.
- Tap the post to go to the original message where the keyword was posted.
If you require further assistance on mobile, please contact the Symphony Support team at support@symphony.com