Notifications

Customize notifications

To customize notifications, tap the menu in the top right, then select Settings. Tap Notifications and enable or disable push notifications for Direct messages, Rooms, Mentions, Posts and Signals as desired (Figure 1):

 

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Figure 1 Notifications

 

You can enable Do not disturb to disable all push notifications. There is also the ability to configure specific time periods where the Do not disturb functionality is enabled (Figure 2):

 

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Figure 2 Do not disturb

 

If desired, you can add members to your VIP List which enables certain people to send you notifications even when the Do not disturb functionality is enabled (Figure 3):

 

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Figure 3 VIP List

 

Mentions

Get someone’s attention by tagging them with an @mention. To tag someone, type @ before the person’s name. Matching names will be displayed as the name is typed. Select the desired name from the list (Figure 4):

 

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Figure 4 Mentions

 

When the message is sent, the person @mentioned will receive an alert in their Notifications. Likewise, if someone @mentions you, it will appear in your Notifications (Figure 5):

 

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Figure 5 Notifications

 

Full details on the mobile app can be found below:

 

Mobile Release Notes

 

If you require further assistance on mobile, please contact the Symphony Support team at support@symphony.com