Customize notifications
To customize notifications, tap the menu in the top right, then select Settings. Tap Notifications and enable or disable push notifications for Direct messages, Rooms, @mentions, Posts and Signals as desired (Figure 1):
Figure 1 Notifications
You can enable Do not disturb to disable all push notifications. There is also the ability to configure specific time periods where the Do not disturb functionality is enabled (Figure 2):
Figure 2 Do not disturb
If desired, you can add members to your VIP List which enables certain people to send you notifications even when the Do not disturb functionality is enabled (Figure 3):
Figure 3 VIP List
@mentions
Get someone’s attention by tagging them with an @mention. To tag someone, type @ before the person’s name. Matching names will be displayed as the name is typed. Select the desired name from the list (Figure 4):
Figure 4 @mentions
When the message is sent, the person @mentioned will receive an alert in their Notifications. Likewise, if someone @mentions you, it will appear in your Notifications (Figure 5):
Figure 5 Notifications
Full details on the mobile app can be found below:
If you require further assistance on mobile, please contact the Symphony Support team at support@symphony.com