The Teams add-on allows users to start and join Microsoft Teams meetings in Symphony quickly and easily.
To start a meeting in Teams, you must install the Teams add-on from the Marketplace, unless your internal IT team has already done it for you. If the add-on is not available, please contact your internal IT team.
- Select Marketplace in the left navigation bar.
- Search for Teams and select the relevant result.
The name of the integration is chosen by your internal IT team so it might be different from just "Teams".
- Select Install.
Once installed, the option to open and join a Teams meeting should be visible in all your chat rooms.
If you don't see the Meet button, you may not have a valid corporate Microsoft Teams license, or your Microsoft Teams email address cannot be matched with your Symphony email address. In this case, please contact your internal IT team.
Full details on the Microsoft Teams Video Integration can be found in these guides:
- Microsoft Teams Video Integration User Guide
- Microsoft Teams Video Integration Installation Guide (on-premises version)
- Microsoft Teams Video Integration Installation Guide (Cloud version)
If you require further assistance on the Teams add-on, please contact the Symphony Support team at support@symphony.com