The Teams add-on allows users to start and join Microsoft Teams meetings in Symphony quickly and easily.
To start a meeting in Teams, you must install the Teams add-on from the Symphony Marketplace, unless your internal IT team has already done it for you. If the add-on is not available, please contact your internal IT team.
- To access the Symphony Marketplace, select Marketplace on Symphony.
Figure 1 Marketplace
- Search for Teams and select the relevant result.
The name of the integration is chosen by your internal IT team so it might be different from just "Teams".
- Select Install.
Once installed, the option to open and join a Teams meeting should be visible in all your chat rooms.
If you don't see the Meet button, you may not have a valid corporate Microsoft Teams license, or your Microsoft Teams email address cannot be matched with your Symphony email address. In this case, please contact your internal IT team.
Full details on the Teams add-on can be found in these guides:
- Symphony Teams Integration User Guide
- Symphony Teams Integration Installation Guide (on-premises version)
- Symphony Teams Installation Guide (Cloud version)
If you require further assistance on the Teams add-on, please contact the Symphony Support team at support@symphony.com