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Messaging
Symphony Help Center
Messaging
Federation
WeChat
Add a contact to an existing WeChat room
Create a new WeChat contact
Create a new WeChat room
Remove a contact from a WeChat room
Resend an invite to a WeChat contact
See all WeChat articles
WhatsApp
Create a new WhatsApp contact
Add a contact to an existing WhatsApp room
Create a new WhatsApp room
Identify if a WhatsApp Federation user is within 24 hour reply window
Not possible to send an attachment and caption together WhatsApp error
See all WhatsApp articles
LINE
What is LINE?
Add a contact to an existing LINE room
Add a new LINE contact
Create a new LINE contact
Create a new LINE room
See all LINE articles
SMS
Create a new SMS contact
Manage SMS rooms and room members
See all SMS articles
SMS & Voice Direct
Create a new SMS & Voice Direct contact
Edit incomplete SMS & Voice Direct contacts
SMS & Voice Direct second number
See all SMS & Voice Direct articles
Web & Desktop
Web & Desktop articles
Choose your mode on Symphony Messaging
Download the Symphony Messaging Desktop App (SDA)
Symphony’s brand refresh
@mention others
Accept/decline chats
Active Symphony Messaging Meeting options
See all Web & Desktop articles
Mobile
Android
External communications
Filter and search chats
Following people and topics
Messages
Notifications
See all Android articles
iOS
External communications
Filter and search chats
Following people and topics
How to change the language in the Symphony Messaging mobile app for iOS
Messages
See all iOS articles
Embedded Mode
Embedded Mode articles
Embedded Mode for external applications
Checklist for new firms using Symphony Messaging embedded in a Partner platform
Embedded Mode demo
Embedded Mode options
Enable third party cookies for Symphony Messaging Embedded Mode
FAQs for Partners leveraging Symphony Messaging in Embedded Mode
See all Embedded Mode articles
Sponsored Access
Sponsored Access articles
Make counterparty groups discoverable
Add-Ons
Instant Voice
What is Instant Voice?
See all Instant Voice articles
Messaging Analytics
Identify the number of messages a user has sent
See all Messaging Analytics articles
Microsoft Teams Video Integration
Join a Teams meeting
Launch a Teams meeting
Leave a Teams meeting
Microsoft Teams demo (video)
Teams meetings
See all Microsoft Teams Video Integration articles
Salesforce
Salesforce integration on Symphony Messaging
See all Salesforce articles
SymBot
Creating a service request
Managing authorized support contacts
SymBot - your Symphony Messaging personal assistant
Updating a service request
See all SymBot articles
Symphony Developer
What APIs does Symphony Messaging have?
Does Symphony Messaging have a Bot Developer Kit?
How can I join the Symphony developer training?
How do I build an app on Symphony Messaging?
How do I built a bot or integration on Symphony Messaging?
See all Symphony Developer articles
Zoom
Join a Zoom meeting on Symphony Messaging
Launch a Zoom meeting on Symphony Messaging
Leave a Zoom meeting on Symphony Messaging
Zoom integration into Symphony Messaging
See all Zoom articles
Universal Webhook
Install the Universal Webhook configuration app
See all Universal Webhook articles
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