Customize your notifications

You can configure separate settings for sound and desktop notifications to get notified of mentions, direct messages, chat room and group chat activity for internal and external messages, signals and tags, and connection requests. These notification settings are saved automatically, so when you’re happy with your notifications, close the notifications menu.

Note: These notification settings are overridden by notifications settings set in custom chat and contact settings.

  1. In Symphony, select the Settings icon (Figure 1).


Figure 1 Settings

  1. Select the Notifications tab.
  2. Configure for each chat type if you are notified via desktop notifications and/or a sound of new messages (Figures 2).

You must select a sound type in the Message sound dropdown menu to get sound notifications.

Figure 2 Chat and sound notification settings

You can set the same notification settings for external communication separately (Figure 2).

  1. Only on macOS, you can choose to use custom notifications by overriding the macOS notification settings (Figure 3).

Figure 3 macOS notification settings

  1. Choose whether or not notifications remain displayed on your screen until you close them (Figure 4).

Figure 4 Display criteria for notifications

  1. Select the button to choose the display position of notifications (Figure 5).

Figure 5 Display position of notifications

  1. Get specific notifications for new activity in hidden chats (Figure 6) or inactive chats you have not used in a long time to make sure you won't miss any message. These notifications display in the middle of the Symphony screen (Figure 6).

Figure 6 Notifications for hidden or inactive chats

  1. Set up visual cues like notification badge count icons and flashing chats to not miss important new messages (Figure 7).

Figure 7 Visual settings for notifications and chats

You can set the same notification settings for external communication separately (Figure 7).

  1. Set up offline notifications to get an email for new messages in which you are mentioned or direct messages (Figure 8).

Figure 8 Visual settings for notifications and chats

Note: You can also customize your chat rooms and contacts.