How to configure different sound notifications for messages

Configure different sound notifications for messages by following these steps:

 

1. From Symphony, select Settings.

 

2. Select the Notifications tab.

 

3. Select the desired sound from the available options (Figure 1):

 

mceclip0.png

Figure 1 Message sound

 

4. If you wish to have different sounds for Internal/External chats, enable Use separate external (EXT) settings (Figure 2):

 

mceclip1.png

Figure 2 Use separate external (EXT) settings

 

5. Configure the options as desired (Figure 3):

 

mceclip0.png

Figure 3 Options

 

6. Individual chats can be also configured to have different sounds. This can be done by selecting Chat Details then Customize (Figure 4):

 

mceclip3.png

Figure 4 Customize

 

7. Configure the options as desired (Figure 5):

 

mceclip4.png

Figure 5 Custom message sound

 

Note: Customized settings take priority over what is configured in the Notification options in the Settings menu.