How to configure different sound notifications for messages

Configure different sound notifications for messages by following these steps:

1. From Symphony, select Settings.

2. Select the Notifications tab.

3. Select the desired sound from the available options (Figure 1):

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Figure 1 Message sound

4. If you wish to have different sounds for Internal/External chats, enable Use separate external (EXT) settings (Figure 2):

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Figure 2 Use separate external (EXT) settings

5. Configure the options as desired (Figure 3):

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Figure 3 Options

6. Individual chats can be also configured to have different sounds. This can be done by selecting Chat Details then Customize (Figure 4):

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Figure 4 Customize

7. Configure the options as desired (Figure 5):

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Figure 5 Custom message sound

Note: Customized settings take priority over what is configured in the Notification options in the Settings menu.