Activity Feed

The Activity Feed consolidates all your incoming messages into one live feed.

In the Activity Feed window, you can:


  1. To open your Activity Feed, select the three dot menu at the top of your chat list.

You can also open or close the Activity Feed from the General Settings.

The Activity Feed opens at the bottom of the chat grid.

Sort and filter messages

By default, the messages displayed in the Activity Feed are sorted in chronological order from latest to oldest.

  1. To invert this order, select the Customize feed view button , then select the Newest at bottom option from the Sorting dropdown menu.

  1. Use the Customize feed view button  to apply filters to sort messages by Message type or by Folder.

  1. To display only unread messages, activate the Unread only option.

  1. Disable the Display the room name in a separate column default option to hide the Activity Feed column listing the rooms messages originate from.

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Preview messages

You can get a quick look at a message content from the Activity Feed without having to open the chat. Previewing a message doesn't mark it as read.

  1. To display the message preview, hover over a message in the Activity Feed.
  2. To close the preview, move the mouse away from the message in the Activity Feed.

  1. To deactivate the Preview feature, click the Feed view button and select the Show message preview option.

Clear the feed history

The Activity Feed can display up to 200 messages at any one time. For each new message over the 200 limit, the oldest message is removed to make room for newer messages. 

  1. Use the Clear feed history button to remove all existing messages from the Activity Feed and only read new incoming messages.

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Resize, minimize, pop out the Activity Feed

  1. Hover over and select a vertical column separator to resize the columns of the Activity Feed.

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  1. Minimize the Activity Feed to gain screen real estate or pop it out in a separate window

Closing the separate window brings back the Activity Feed to its original position in the chat grid.

  1. To close the Activity Feed, select the Close activity feed option from the Activity Feed three dot menu .