Use the Advanced Search whenever you cannot find what you need via a quick search.
- While in a quick search, select Go to Advanced Search (Shift + Enter).
- In the Advanced Search window, you can see suggested chats and look for messages, chats, and people and groups using the All, Messages, Chats, and People and Groups tabs.
Search by keyword
You can type keywords and filter your search to find what you’re looking for:
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For messages:
- words contained in the message as keywords.
- name of the sender, date range, chat to which the message was sent, and if the message has attachments as filters.
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For chats:
- The name of the chat or chat members as keywords.
- The chat members or whether it's a private chat as filters.
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For people and groups:
- The name of the person as keywords.
- The first name, last name, email, company or location of the person as filters.
Message search using only filters
If you don’t know which keyword to use to find messages, you can perform a search combining any of the following filters in the Messages tab:
- people (sender)
- direct chat or chat room
- messages with attachments
Filtering messages by start/end date still requires entering a keyword.
Search result options
Once you have found the persons or messages you’ve been looking for, you can take further actions from the three dot menu that appears when you hover over a result.
For direct chats, chat rooms and chat groups, you can use the Open, Request, Join and Chat buttons next to the search results to get in touch with the people and groups you were looking for.