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  1. Symphony Help Center
  2. Admin Resources
  3. Symphony Messaging Admin & Troubleshooting
  4. How-to Guides
  • Access content export SFTP with RSA encryption configured via FileZilla and WinSCP
  • Add a new line in the text area element
  • Add users to a room in bulk
  • Align images in the text area element
  • Allow multiple button selection in Symphony Elements
  • Amend the column width of an HTML table
  • Bypass SSO to log in to Symphony Messaging
  • Change a bot's profile picture
  • Change the time limit for message removal
  • Check if a Symphony Messaging instance is set up for your company
  • Check if a user has communicated externally
  • Check the Symphony Messaging instance you're connected to
  • Clear your cache
  • Communicate with multiple external companies in one chat room
  • Configure allowed file types
  • Configure delegates to post on your behalf
  • Configure encryption keys for Multi Tenant (MT) content export
  • Configure message forwarding
  • Configure multiple company names for a user
  • Configure SFTP keys for Multi Tenant (MT) content export
  • Configure Symphony Messaging Meetings entitlements
  • Create a REST API self-signed certificate using the Symphony Messaging API certificate generator
  • Deactivate user accounts
  • Detect your camera on Citrix VDI
  • Disable disclaimers for specific users
  • Display a deactivated user's chat history
  • Enable external connections based on conversations
  • Enable multiple schedulers for content export
  • Enable new room members to view conversation history
  • Entitle users to share files in external rooms
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