Enable or disable message forwarding by following these steps:
1. In Symphony, select the Settings icon (Figure 1):
Figure 1 Settings
2. Select Admin Portal.
Note: This option is only available if you're a designated Administrator with Admin Portal access.
3. Select Begin Session.
Note: Session Objective and Comments are optional fields and are not required to access the Admin Portal.
4. Select Edit Entitlements (Figure 2):
Figure 2 Edit Entitlements
5. Scroll down to Pod-Level Entitlements and enable or disable Allow Message Forwarding as desired (Figure 3):
Figure 3 Allow Message Forwarding
6. Select Save (Figure 4):