You can automatically connect with external users who are in the same external chat room with the proper entitlements: the Enable external connections based on conversations entitlement must be enabled for both users. If this is true, when you are added into an external room, a connection request will automatically be created and accepted for other external user(s) in the room.
Enable external connections based on conversations by following these steps:



4. Ensure Enable external connections based on conversations is enabled in Pod-Level Entitlements (Figure 4):
Figure 4 Enable external connections based on conversations entitlement
5. Click Save (Figure 5):
Figure 5 Save
6. Connection requests will now automatically be created and accepted for other external user(s) in the same external room
Note: If users do not wish to automatically connect, ensure this option is disabled