Create a new end user account

End user accounts are the most common type of account, providing users with the basic level of access to Symphony.

To create a new end user account:

  1. Navigate to Create An Account in the Admin Portal under Accounts.
  2. Enter the Basic Information of the user under the End-User Account tab and ensure their Role Type is left blank.


  • The First Name and Last Name fields have a 64 character limit.
  • All other fields have a 256 character limit.
  1. Select whether their password is emailed to them as a link, is automatically generated by Symphony or is set manually.


  1. Complete the rest of the account information, for example Contact Information, Business Information and Entitlements.
  2. Select Create to save the new end user account.


For more information on accounts, refer to the Symphony Admin Guide.