Deactivate a user account

Admins can deactivate any existing account at any time, for example when a user leaves the company.

To deactivate an account:

  1. Navigate to Browse Accounts in the Admin Portal under Accounts and search for the account you wish to deactivate.

  1. Select Deactivate from the Change Status menu.


Note: You can also suspend an account temporarily if you don't wish to fully deactivate it.

  1. Select Deactivate Account.


For more information on accounts, refer to the Symphony Admin Guide.