Admins can make changes to user account information such as name changes, email address updates or role type amendments at any time through the Browse Accounts page.
- Navigate to Browse Accounts in the Admin Portal under Accounts and search for the account you wish to amend.
- Change the information as needed in the available sections and save your changes.
Note: Make sure you communicate any changes to the user, as they may not be able to sign in depending on the information you edited.
For more information on accounts, refer to the Symphony Messaging Admin Guide.