Admins can edit user account information such as name changes, email address updates or role type amendments at any time using the Browse Accounts functionality.
To change account information, navigate to Browse Accounts in the Admin Portal under Accounts and search for the account you wish to amend (Figure 1):
Figure 1 Browse Accounts
Change the information as required in the available tabs and save your changes.
Note: Ensure you communicate any changes to the user as they may not be able to sign in depending on the information you edited.
Further information on accounts can be found here.