Admin accounts have the ability to perform certain tasks such as creating new users, viewing usage statistics and configuring which apps users can access.
Note: All Symphony Messaging instances should have 2 Super Admin accounts as backup in case the credentials for one account are lost. If both credentials are lost, Symphony will not have access to your instance.
To create a new admin account:
- Navigate to Create An Account in the Admin Portal under Accounts.
- Enter the Basic Information of the user under the End-User Account tab and select their Role Type as Administrator/Super Administrator.
Notes:
- The First Name and Last Name fields have a 64 character limit.
- All other fields have a 256 character limit.
- Select whether their password is emailed to them as a link, is automatically generated by Symphony or is set manually.
- Complete the rest of the account information, for example Contact Information, Business Information and Entitlements.
- Select Create to save the new admin account.
For more information on accounts, refer to the Symphony Messaging Admin Guide.