Set up a forced logout schedule

A forced logout schedule allows Firm Admins to set up recurring automated logouts for specific users at a designated day and time.

When a schedule is applied, Cloud9 users will receive a warning in the application 15 minutes before the scheduled logout time. Users are given the option either to accept the prompt or extend the time limit if they are actively working.

You must have Firm Admin privileges to configure this feature within the Cloud9 Admin Portal.

  1. Select the Firms tab on the Cloud9 Admin Portal.
  1. Hover over the firm in the table and select the Edit button .
  2. Scroll down to the bottom of the page and select the Configure Logout Schedules button to open the Manage Logout Schedules page.
  1. To create a new schedule, click the Add Logout Schedule button. To modify an existing one, hover over the schedule in the table and click the Edit button .
  2. Fill out the required configuration fields.
  • Name: A recognizable name for the schedule (for example, "APAC End of Day").
  • Description: A brief explanation of the schedule's purpose.
  • Users: The specific users who will be assigned to and affected by this schedule.
  • Days scheduled: The specific days of the week this automated logout should occur.
  • Logout Time (UTC): The exact time the system will log the users out. This must be entered in UTC (Coordinated Universal Time).
  1. Click Add to save the schedule.