When logging into the Symphony Help Center, a user may experience a Forbidden - Invalid authenticity token error (Figure 1):
Figure 1 Error
This issue occurs when the browser does not allow third-party cookies from symphony.com.
Enable third-party cookies in Google Chrome by following these steps:
1. Open a Chrome browser and navigate to chrome://settings/cookies
2. Click Add next to Sites that can always use cookies
3. Enter [*].symphony.com and check the Including third-party cookies on this site checkbox (Figure 2):
Figure 2 Add a Site
4. Click Add (Figure 3):
Figure 3 Add
5. Exit the Settings page, refresh the browser and confirm the Forbidden - Invalid authenticity token error is no longer displayed