Datafeed error

When viewing messages through the datafeed URL, users may receive the following error (Figure 1):

1.png

Figure 1 Maximum Number Of Datafeed Per Service Account

Details: ERROR SymphonyChat_WIDGET.Symphony.HttpRequestResponse - An error occurred while requesting a GET request - Details: System.Net.WebException: The remote server returned an error: (400) Bad Request.

A maximum of 5 concurrent datafeeds is permitted per agent server. If more than 5 datafeeds are created, the oldest will become invalid. Calling the old datafeed may result in no data being returned. The current limitation of 5 datafeeds is in place to avoid unnecessary traffic from a bot impacting the Pod/agent API service.

To prevent this error occurring, please ensure no more than 5 datafeeds are configured to run per agent server.

Note: This logic applies to all agent servers