Datafeed error

When viewing messages through the datafeed URL, users may receive the following error (Figure 1):

 

1.png

Figure 1 Maximum number Of Datafeed Per Service account

 

A maximum of 5 concurrent datafeeds is permitted per Service Account/bot. If more than 5 datafeeds are created, the oldest will become invalid and calling the old datafeed may result in no data being returned.

 

The current limitation of 5 datafeeds is in place to avoid unnecessary traffic from a bot impacting the pod/agent API service. To prevent this error occurring, please ensure no more than 5 datafeeds are configured to run per Service Account/bot.

 

Note: The limit for Datafeed 2.0 is 20 concurrent datafeeds.

 

Note: This logic applies to all agent servers.