iOS Xcode logs contain useful performance information which can assist in troubleshooting certain scenarios.
Capture iOS Xcode logs from an iOS device:
- Install Xcode from the following URL: https://apps.apple.com/app/xcode/id497799835?mt=12
- Connect your iOS device to your iOS machine.
- Select Trust this computer when the security prompt is displayed.
- Select Xcode to start the application.
- Navigate to the Window menu, then select Devices.
- Select your device and reproduce the problem.
- Select the down arrow in the bottom right hand corner to download the logs.
- Send the Xcode logs to the Symphony Support team at support@symphony.com.
Note: If the files are too large to email, inform the Symphony Support team. They can arrange to receive it using a secure file transfer site, Filevault.