Manage users via templates

User templates enable Admins to provision new Cloud9 users using templates with default user account settings for their firm to speed up the account creation process. Admins can select a configured user template when creating a new user to fill up the user account fields automatically.

Creating a user account template

  1. At the bottom of the Edit Firm page, select the Manage User Templates button to access the Manage Templates page.
  2. Click the Create User Template button to create a new template.

  1. Name the new template and add a description to define its scope of use.
  2. Define the user settings to be used for further user account creation.
  3. Click Save.

Editing, copying, deleting user account templates

Admins can manage existing user templates from the Manage Templates page. 

  • At the bottom of the Edit Firm page, select the Manage User Templates button to access the Manage Templates page.
  • Hover over a contact and select the Edit User Template icon to modify the user account settings of a template.
  • Edit, rename and save a template to create a copy
  •  Hover over a template and select the Delete Contact icon to delete it.

Create a new user from a user template

  1. From the Users page, select the Create User button.
  2. Select a saved template from the User Template dropdown menu, then select Apply Template and Confirm.

The fields will be populated with the default user account settings configured in the template.

  1. Fill in the user details fields that were not prepopulated by the user template.
  2. Select Save to create the user account.