Expression filters

You can use expression filtering to reduce the risk of your employees creating inappropriate content and affecting the reputation or compliance of the company, for example profanity filtering.

To configure expression filters, select Expression Filters in the Admin Portal under Compliance (Figure 1):


Figure 1 Expression Filters

When the Dictionary Management tab is displayed, select Add an Expression to enter the word(s) you would like to block (Figure 2):


Figure 2 Dictionary Management

Note: You can enter the words as simple or regular expressions, as well as in Unicode characters. Make sure you test your expression filters so they don’t disrupt normal conversation. For example, adding the expression /dang/ could also block words such as dangerous.

Further information on expression filters can be found here.