Configure expression filters

You can use expression filtering to reduce the risk of your employees creating inappropriate content and affecting the reputation or compliance of the company, for example profanity filtering.

To configure expression filters:

  1. In Symphony, select the Settings icon.


  1. Select Admin Portal. This option is only available if you're a designated Administrator with Admin Portal access.
  2. Select Begin Session.

Note: Session Objective and Comments are optional fields and are not required to access the Admin Portal.

  1. Navigate to Expression Filters under Compliance.


  1. Access the Dictionary Management tab and select Add an Expression to enter the word(s) you would like to block.

    • You can enter the words as simple or regular expressions, as well as in Unicode characters.
    • Make sure you test your expression filters so they don’t disrupt normal conversation. For example, adding the expression /dang/ could also block words such as dangerous.

Refer to the latest version of the Symphony Admin Guide for further information on expression filters.