Super Compliance Officers and Compliance Officers can display a list of conversations (direct messages and chat rooms) created by their users.
To display a list of conversations sent by users, navigate to All Conversations in the Admin Portal under Compliance (Figure 1):
Figure 1 All Conversations
Under Browse Conversations, enter the specific direct message or chat room in the available filters then select Apply (Figure 2):
Figure 2 Apply
The bottom table will display any relevant results with details such Created By, Created Date and Scope (Figure 3):
Figure 3 Results
Super Compliance Officers and Compliance Officers with appropriate entitlements can also monitor a conversation or wall posts in real time. This can be done by clicking on Conversation Detail and selecting Monitor (Figure 4):
Figure 4 Monitor
Further information on conversation monitoring can be found here.