A WhatsApp contact may get an error message stating: Sorry, It's not possible to send an attachment and caption together. Please send any text separately.
This message is returned because the setting Disappearing Messages is enabled by the contact (WhatsApp user) on their WhatsApp account and, as a result, thy will receive these messages in the WhatsApp room.
To fix this, the contact must disable the Disappearing Messages setting in WhatsApp. This can only be done from the contact's mobile device, as the WhatsApp desktop app does not provide the ability to change the settings for disappearing messages.
Disable disappearing messages on iPhone
- Tap the name of the chat room in WhatsApp.
- Scroll down and select Disappearing Messages.
- Check the Off option and go back to the room.
Disable disappearing messages on Android
- Tap the name of the chat room in WhatsApp.
- Select the three dots on the top right side of the chat, and select Disappearing Messages. from the dropdown list.
- Check the Off option and go back to the conversation.