You can configure Symphony Messaging to send sound notifications for new received messages. You can select a notification sound for all chats, and additionally set a different notification sound for each chat.
Sound notifications for messages in all chats
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In Symphony Messaging, select the Settings icon.
- Select the Notifications tab.
- Check the Sound checkbox of each message or chat type for which you want to be notified by sound notifications.
- Select a sound type in the Message sound dropdown menu to get sound notifications.
If None is selected, you won't receive any sound notifications.
- Adjust the volume slider to set the notification sound volume.
- If you wish to have different sounds for Internal/External chats, enable Use separate external (EXT) settings.
- Configure the sound notifications for external chats.
Choose another sound for notifications in a chat
Custom chat settings take priority over the notification sound settings configured in the Settings menu.
- Select the three dot menu in any direct chat or chat room, then Chat details.
- Select Customize.
- Select the notification sound in the Message sound dropdown menu.