Choose your mode

You can choose between two modes on Symphony Messaging - Essential Collaboration or Capital Markets. Each mode has unique defaults and features designed to help users get the most out of Symphony Messaging. 

Essential Collaboration mode

  • Built for those in development, IT and day-to-day operations at financial services firms
  • Key features: A clean and simple interface, choice between light or dark visual theme, tabs for multitasking, configurable workspaces and pinned chats.

Capital Markets mode

  • Built for those who work in capital markets or collaborate with clients and other external contacts on Symphony Messaging.
  • Key features: A dark, condensed visual theme and notification sounds enabled by default, built-in workspace exclusively for external chats, separate chat lists for individual workspaces, timestamps automatically enabled, ability to drag and drop a chat from a chat list to another workspace tab to add it to the workspace, and an Activity Feed to monitor all incoming messages.

Select your mode

  1. On Symphony Messaging, select the Settings icon.

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  1. Select the General tab.
  2. Select Essential Collaboration or Capital Markets.