- Access Settings on iOS and go to > Notifications > Symphony.
- Toggle notifications on.
- In WeChat, access Me > Settings.
- Tap Message Notifications.
- Toggle all notifications on.
- In WeChat go to Me > Service Accounts.
- Tap 幸福尼科技Symphony
- Tap the person icon.
- Tap the 3 dot menu, then select Settings.
- Ensure Mute Notification is off and Receive Articles is on
- Tap Notification management.
- Toggle on Receive Subscription Messages.
- Ensure both 客户咨询提醒 and 账号变更提醒 are set to Receive.
- Go back to the previous screen and tap the 3 dot menu again.
- Select Stick Service Account On Top.
- When a new incoming message is received, a pop-up notification and a red badge appear on top of WeChat icon on home screen:
幸福尼科技Symphony appears in WeChat > Chats.