In addition to the message notification in the WeChat mini app, the app also identifies and displays the number of unread messages just as on the main Symphony Messaging user interface.
In the main chat list, you can see a blue dot above the conversation with a new message.
You can select the conversation to see the Unread Messages section.
Note: Messages are displayed as unread for three seconds, then will be marked as read.
Full details on WeChat Federation can be found in the WeChat Federation Starter Guide and Federation Administrator and User Support Guide.
If you require further assistance on WeChat Federation, please contact the Symphony Support team at support@symphony.com