Only the owner of a chat room has the option to change the name of a chat room. If you are not the owner and wish to change the name, please check with the owner of the chat room as Symphony is unable to perform this task.
Note: This applies to group chats as well but does not apply to direct chats.
Change the name of a chat room by following these steps:
1. Select the three dot menu in any chat to access Chat details (Figure 1):
Figure 1 Chat details
2. Select the Pencil icon (Figure 2):
Figure 2 Pencil icon
3. Change the room name and optional description as desired, then select Done (Figure 3):
Figure 3 Chat Details
Note: A refresh may be required if the changes aren't seen immediately.