Star a chat

Scroll down to see how to do this in Symphony 1.5

 

In Symphony 2.0:

Star important chats to keep them in a folder at the top of your chat list. Hover over a chat and click the star icon (figure 1).

 

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Figure 1Hover over a chat and click the star icon

 

The chat will appear in a folder labelled STARRED. Click the icon again to remove it from the starred folder.

 

 

 

 

 

In Symphony 1.5:

Watch a Visual of this function

 

Pin important chats so they always stay on top of the left hand navigation panel, both inside and outside folders.

 

To pin a chat:

1) Hover over a chat on left panel and click ellipsis for options (Figure 1)

Ellipsis.png

Figure 1. Hover over a chat on the left panel and click on the Ellipsis for options

2) From the drop down options, select "Pin" to keep the chat on top (Figure 2)

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Figure 2. Click on Pin to keep the conversation on the top