You can highlight important chats with a star to ensure they remain on your screen and in your mind.
- To star a chat:
- Hover over a chat in the chat list and select the star icon.
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- Select the Star option from the three dots menu of an open chat.
When a chat is starred, it will appear in a folder labelled Starred at the top of your chat list.
- To unstar a chat, select the Star icon of the chat from the Starred folder.