Mute a chat

You can turn off notifications for a specific chat by muting it. You cannot mute or unmute a chat from within the chat, but only from the chat list.

• Mute a chat on the Symphony desktop or web application.
• Mute a chat on Symphony Mobile.

From your desktop app or web browser

1. Select the three dot menu on any chat in your chat list, then select Mute.

Figure 1 Mute

Muted chats are indicated by a strikethrough bell icon in your chat list and on the chat itself.

2. To unmute a chat, select the three dot menu on a muted chat in your chat list and select Unmute.

From Symphony Mobile

1. From the chat list, swipe left with your finger on a chat to mute the chat.
2. Swipe left again to unmute a chat.

Note: Swiping right hides the chat!