Reactivate a chat room

Reactivate a chat room using the following steps:

Note: You can only reactivate chat rooms that you are an owner of.

1. Search for the chat room you wish to reactivate using quick search

2. The chat room will appear as Deactivated (Figure 1):


Figure 1 Deactivated

3. Select the chat room and select Reactivate (Figure 2):


Figure 2 Reactivate

4. The chat room will open automatically allowing you to send messages again.

Note: Refer to the Knowledge Article found here for further information on deactivating a chat room.