Scroll down to see how to do this in Symphony 1.5
In Symphony 2.0:
Save important messages to easily find them later. Hover over the message and click the save icon. (figure 1):
Figure 1 Save a message
Click the same icon in your nav bar to see your list of saved messages. In the saved message list you can filter, sort, and jump to the original message (figure 2):
Figure 2 View all saved messages
Unsave a message by clicking the same icon in your saved messages list or on the original message itself.
In Symphony 1.5:
Use bookmarks to save important messages in a single place where you can easily find them later: Hover over the message and click the three dots (...) to open the overflow menu. Choose Bookmark to save the message in your bookmarks list (Figure 1):
Figure 1 Bookmark
Click Bookmarks at the bottom of the Symphony window to see your list of saved messages. In the bookmarks list, you can search, filter, sort and add notes to your bookmarked messages (Figure 2):
Figure 2 Bookmarks List