IMs and MIMs

Instant messages (IMs) and multi-instant messages (MIMs) perform in a similar manner but have subtle differences which differentiate the two. A simple way to understand the difference is to remember the following:
 
IM - A chat between 2 users
MIM - A quick chat between more than 2 users
Room - An ongoing chat between several users

Nobody can add users to an existing MIM - Symphony is designed this way for compliance reasons. As a MIM is intended for a quick chat between more than 2 users, being able to add users would take away from the functionality of a Room. If you believe at any point that another user may need to be added, it is always best to create a specific Room. 

Note: An IM will generate one conversation ID, however with a MIM when a user is added, it is considered as a new MIM and will generate another conversationID from when the new user was introduced to the MIM.