Create and update folders

Scroll down to see how to do this in Symphony 1.5

 

In Symphony 2.0:

Create folders in your left nav to organize your chats. From the chat list, hover over the chat you want to move into a folder and click on the context menu of three vertical dots (figure 1):

 

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Figure 1 Context menu on a chat


Select Move to and New Folder or choose an existing folder. Name your folder if it’s new, then hit Enter to create the folder with your chat (figure 2):

 

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Figure 2 Create a new folder or select an existing one


You can also move chats into and between folders by dragging and dropping into a folder or by using the menu to select a folder (figure 3).

 

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Figure 3 Drag and drop chats into folders

 

 

In Symphony 1.5:

Create folders in your left nav to organize your chats. Hover over the chat you want to move into a folder and click on the three vertical dots (Figure 1):

Folders_three_dots.png

Figure 1 Three Vertical Dots

Select Move to new folder, name your folder, and hit Enter (Figure 2):

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Figure 2 Folder Selection

You can also move chats into an existing folder by dragging and dropping them into the folder or by using the menu to select the folder.