Users can view their call history by selecting Call History in the left navigation bar.
Details displayed include:
- Display of outgoing and incoming Shout Downs and Hoots.
- Display of outgoing, incoming, and missed Ring Downs and Intercoms.
- Display of up to 200 calls.
- Redial is available for dial tone and dynamic intercom calls.
- Search functionality for users to filter by call type and status.
- Add action is available for dial tone calls where the dialed number is not currently a saved contact.
The Call Forwarding tab gives the user a view of their available lines and the ability to divert their line to another number if they have divert permissions.
You can identify the call type of past calls via these icons:
You can filter your call history by multiple call types and extensions.