Pin a message in the chat header

Chat room owners can pin a message to the chat header to ensure it is seen by all members. This is useful for particularly important messages or documents chat room members may want easy access to.

  1. To pin a message, hover over the message you want to pin, select the three dots menu and select Pin message.


The message will be pinned to the chat header in a blue box making it prominent to all chat room members.



Note: Pinned messages can be replaced with new ones by other chat room owners using the steps above.

  1. To see the original message in the context of the conversation, select Go to message in the top left corner of the pinned message.

  1. To unpin the message, select the Pin icon in the top left corner of the pinned message.