Cloud9 PC requirements

Listed below are the recommended hardware requirements for running Cloud9 on a Windows operating system.

Minimum hardware requirements

Components Requirements

  • Processor - Intel i5 or i7 with 4 CPU cores (8 multithreaded) at 2.6 GHz or above
  • Operating system - Windows 10, Windows 11
  • .NET Framework - version 4.8 or above
  • Memory - 8.0 GB RAM or higher
  • USB ports:
    • For audio and a button board, to adapt to the number of devices in use. We recommend one USB port per stand-alone device.
    • The CloudHub requires one dedicated USB-A port directly on the PC.

Additional recommendations

  • Cache size - 6MB or greater.
  • Limited bandwidth can affect audio quality on Cloud9. The minimum recommended bandwidth is ±2 Mbps or more. Internet bandwidth usage is dependent on the number of active connections and calls. External factors can impact network performance.
  • Wired access is recommended if there are issues with spotty or slow WIFI network access.