Enable single sign-on (SSO)

Many companies choose to use single sign-on (SSO) to help users log into Symphony quickly and securely. Though admins can’t use SSO to log into the Admin Portal, it removes the need to re-authenticate a user once they are on your corporate network.

Before you configure SSO, you should obtain the IdP entity ID, IdP SSO endpoint, and IdP signing certificate.

Once these files have been collected, select Configure Single Sign-On under Company Settings (Figure 1):


Figure 1 Configure Single Sign-On

You will be asked to provide your SSO configuration, test your configuration and then turn on SSO.

To provide your SSO configuration, enter the fields corresponding to your corporate directory federation service then import the IdP signing certificate and click Next.

Once this is done, test your configuration by seeing if Symphony can access the URL provided. If Symphony is able to access the URL, then you will be notified with a pop-up so make sure pop-ups are enabled in your browser.

Finally, turn on your SSO by clicking Turn on SSO and confirming via the Enable SSO - I have tested the configuration button. You will see a confirmation message if you enabled SSO successfully.

Note: It may take up to two minutes for SSO to activate after it is enabled

Note: When creating accounts, remember that your end users’ company usernames should match their corporate SSO credentials. The Username must be unique across all active and inactive user accounts in the company

For more detailed steps on configuring your company’s SSO, please refer to the Admin Guide.