Cloud Dial Tone (CDT) is an additional Cloud9 feature allowing you to dial phone numbers to call contacts using traditional telephone lines while staying fully compliant in a single app.
Only enabled Dial Tone users are able to view the Lines screen on their Cloud9 Mobile app.
All your CDT lines, including primary and shared lines, are listed on that screen. Each extension represents an extension with one or more line appearances.
Start a new call
You can start a call either from a pinned CDT button or by using the call controls below:
|
|
Primary line
An incoming CDT call will always ring on your primary line while other lines won’t ring. You can answer it with the iPhone CallKit when Cloud9 Mobile is running in the background or when your phone is locked.
- Swipe left to silence the ringtone of an incoming CDT call when Trader Voice is activated.
CDT line details
- Tap a line in the Lines screen to access its details.
Line settings
- Tap the Settings button
on the line details screen to access the settings.
Emergency call (Only with Cloud Dial Tone)
Only for users enabled to Cloud Dial Tone - Please note that a Cloud Dial Tone call will be triggered instead of an iOS native call when tapping on a speed dial with an emergency contact.