If a user wishes to enable the Taskbar badge count, 2 Windows settings, Use small taskbar buttons and Show badges on taskbar buttons must be configured in a specific way.
If these settings are not configured correctly, the user will not see the badge count appear on the Taskbar.
Note: This is for Windows only
Enable the Taskbar badge count by following these steps:
1. Open Settings from the Start menu
2. Click Personalization (Figure 1):
Figure 1 Personalization
3. Click Taskbar (Figure 2):
Figure 2 Taskbar
4. Disable Use small taskbar buttons and enable Show badges on taskbar buttons (Figure 3):
Figure 3 Enable Settings
5. Close the Settings menu
Note: A restart may be required for these changes to take effect
If you require further assistance regarding the Taskbar badge count, please contact the Symphony Support team at support@symphony.com