Enable external users to communicate with your bot

Enable external users to communicate with your bot by following these steps:

 

  • Make the bot to be externally visible by setting at least one of the following entitlements to the value to True:

    • Can chat in private external rooms
    • Can chat in external IM/MIMs
    • Can share files externally
  • External users need to send a connection request to the bot, just like a normal external connection request
  • Monitor the connection requests to the bot using this API
  • Once the UserID is retrieved from the previous step, accept the connection request using this API

 

After the connection request is accepted by the bot, external users will be able to communicate with it just like any other user in the room.