Search user call on a Closed Sponsored Access instance returns no results

When using the search user call on a Closed Sponsored Access instance, no results are returned even if users that match the search criteria exist.

{
"count": 0,
"skip": 0,
"limit": 0,
"searchQuery": {
"query": "test"
},
"users": []
}

Due to the nature of Closed Sponsored Access instances and their limited functionality, this is expected behavior as user search is disabled for this type of Symphony Messaging instance.

If you require further assistance with your Closed Sponsored Access instance, please contact the Symphony Support team at support@symphony.com.