File types

Individual file types can be enabled and disabled within Symphony in accordance with each company's own preferences.
 
Admins can configure which file types are permitted by following these steps:
 
1. In Symphony, click Settings in the upper right-hand corner, followed by General (Figure 1):
 
1.png
 
Figure 1 Settings/General
 
2. Click Go to AC Portal at the bottom of the screen (Figure 2):
 
2.png
 
Figure 2 Go To AC Portal
 
3.  Click Edit Entitlements in the left-navigation (Figure 3):
 
1.png
 
Figure 3 Edit Entitlements
 
4. From the File Types tab, select what file types you wish to enable/disable by selecting the relevant checkbox (Figure 4):
 
2.png
 
Figure 4 File Types
 
Note: You can search for specific file types rather than scrolling through the entire list
 
Note: All file type attachments have a maximum file size. Refer to the Knowledge Article found here on attachment limitations