Individual file types can be enabled and disabled within Symphony in accordance with each company's own preferences.
Admins can configure which file types are permitted by following these steps:
1. In Symphony, click Settings in the upper right-hand corner, followed by General (Figure 1):
Figure 1 Settings/General
2. Click Go to AC Portal at the bottom of the screen (Figure 2):
Figure 2 Go To AC Portal
3. Click Edit Entitlements in the left-navigation (Figure 3):
Figure 3 Edit Entitlements
4. From the File Types tab, select what file types you wish to enable/disable by selecting the relevant checkbox (Figure 4):
Figure 4 File Types
Note: You can search for specific file types rather than scrolling through the entire list
Note: All file type attachments have a maximum file size. Refer to the Knowledge Article found here on attachment limitations